Managing a license subscription

Managing a license subscription

AnyDesk licenses are managed through the my.anydesk portal. This article explains how to renew or cancel a subscription.

Renew a subscription

  1. Sign in to my.anydesk. 
  2. Open the License section. 
  3. Select Renew Subscription
  4. Confirm the renewal. 

Cancel a subscription

  1. Sign in to my.anydesk. 
  2. Open the License section. 
  3. Select Cancel Subscription
  4. Confirm the cancellation. 
Notes
Cancel the subscription at least 30 days before the renewal date to prevent automatic renewal. 
The subscription is updated. If canceled, the license remains active until the end of the current billing period. 
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